Owing a salon or spa isn’t only about serving customers for specific services, it’s beyond that. When you meet your clients at leisure and exchange…
In the beauty business, customer experience is the next big thing. When you offer your clients an experience that is second-to-none, you’ll get more of…
No matter what kind of business you know, maintaining a fully hygienic environment is imperative. In the hair and beauty business especially, so many different…
When a client walks into your salon, how do you greet them? Typical replies include ‘Hi’, ‘good to see you’ and ‘I was expecting you’.The…
When a client visits your salon or spa, they instil their confidence in you. Whether it’s a skin or hair treatment, they almost believe that…
Making a last minute salon appointment is something we all dread. From finding the telephone number to speaking to a not-so-friendly receptionist, scheduling an appointment…
In the highly competitive salon and spa industry, effective marketing can make or break your business. They say you never get a second chance to…
No matter how pretty your salon looks on the inside and the outside, it is going to be driving no business if you do not…
The spa industry is constantly changing and evolving. Today, there are not just basic massage spas but hotel spas, destination spas, and spas that offer…
Be an Ace at Promotion & Marketing Throw a contest Display testimonials Focus on social media Create something viral Throw a contest Let all your…