Asking 250 Chain Salon/Spa Owners And Managers Two Questions?

What’s your biggest challenge when it comes to running a salon/spa chain? What specifically about running a chain of salon/spa do you find most difficult? Over 48% stated that managing and motivating the staff was the most difficult aspect of running a salon chain. Keeping them happy within the job and keeping them motivated. Getting them comfortable with… Read More »

6 Mantra’s to get profit out of your salon

Be an Ace at Promotion & Marketing Throw a contest Display testimonials Focus on social media Create something viral Throw a contest Let all your clients and their friends know that you are running a contest, where you will give a gift for the one who sends the most number of referrals. Display testimonials Collect testimonial from your… Read More »

Creative Women’s Day Marketing Ideas for your Salon

International Women’s Day, 8th March, is a great time for salons and spas to connect with female counterparts, who are the largest segment of customers in the beauty business. The occasion is celebrated around the world to recognise the social, political and cultural achievements of women. This day also brings to the forefront key issues such as gender… Read More »

Fool-proof Ways to Handle Negative Feedback in your Spa

It’s sad but true: No matter how hard you work, you cannot make every client happy and satisfied with the services you provide in your spa. Studies suggest that 1 in 25 unhappy clients complain directly to the spa owner if they are displeased with their service. Well, whether you hear it directly from the customer, they leave… Read More »

The Power of First Impressions to your First-time Salon Clients

There are a myriad of ingredients that go into creating a successful salon. Most important of them all is ‘first impression’. As they say ‘first impression is the last impression’.You have a new client in your salon because they’ve heard about you from their friends or stumbled upon an advertisement online. Now that you’ve been successful in bringing… Read More »