Explore the Features of MioSalon

Automated features used to simplify day-to-day operations, manage reports,
Engage customers, analyse performance etc.,

Schedule Appointment

Simplify the appointment scheduling process of your business with a clean and simple tool. Custom-designed for your brand, the online booking feature is incorporated with a powerful calendar that allows customers to make and change appointments within the comfort of their own device.

Salon Appointment Booking Software
  • 24/7 booking:

    Allow customers to book appointments online through your own website, Facebook page or mobile application.This premium feature has your reception open 24/7.

  • Reminders:

    Send automated text messages and email reminders to your clients.

  • Real-time business management:

    The online booking system updates in real-time allowing your employees to view their upcoming schedule when they log-in.

  • Calendar:

    The powerful calendar incorporates colour coded scheduling making it easier for your staff to glance through various appointments.

  • Avoid overbooking:

    Make overbooking is a thing of the past. The system seamlessly avoids any chance of overbooking giving your staff the chance to stay on time always.

  • Make it attractive:

    Customise colours, fonts and buttons to match your brand.

Point of Sale

MioSalon has an integrated/built-in point-of-sale (POS) system that enables faster checkout for your salon and spa clients. You can now spend less time at checkout and more time with your clients. Check guests in, handle sales transactions, invoicing, receipts, retail product management and chair upgrades, all at the click of a button.

Salon and Spa POS Software
  • Invoice & Checkout:

    Unchain yourself from your front desk and process payments from your desktop or mobile device. Faster checkouts redefine how payments work thereby offering anuber-convenient experience for your customers.

  • Gift card sales:

    Promote your business with customised or pre-designed gift cards. The integrated gift card sales tool can improve your bottom line.

  • Mixed mode payment

    Complete transparency and predictability that enables easier accounting. Collect payments through various payment modes – cash, credit card, gift voucher, to make it simple for your customers.

  • Invoice notification:

    Go paperless! Send out automated invoices directly into your clients’ inbox or via text messages.

  • Boost your sales:

    Create customised packages and vouchers for your potential clients and boost sales.

  • Retail management:

    Hassle-free retail system that tracks sales, inventory and orders. Get notified instantly when a product is running out of stock.

Online Booking

Promote your business efficiently and effectively with MioSalon. Integrate your salon and spa software to your website and social media pages to enable your clients to book, cancel or reschedule their appointment bookings anytime from anywhere.

Salon Management Software
  • Add online booking to your website:

    The online booking widget for your website makes it easy and convenient for your guests to schedule appointments.

  • Facebook widget:

    Attract new clients by adding an online booking widget to your Facebook page. Clients are likely to take inspiration from your posts and book straightaway.

  • Integrated online payments:

    An integrated online payment gateway for bookings made on the website or through Facebook and Google.

  • Online sale:

    Get your name out there and let customers spread the love for your business with gift vouchers. Sell gift vouchers, memberships and coupons online.

  • Optimised free website:

    Your MioSalon account comes with a mini, customisable website that is absolutely free. Use this to display company information, facilitate online bookings, retail sales and payments.

Marketing

Create targeted promotions and engage with new clients at the right time with right offers. With simple and effective marketing strategies, put your salon business where customers are looking.

Marketing
  • Personalised campaigns:

    Use booking preference and appointment history to filter clients based on service, age, gender, visit and value.

  • SMS & Email campaigns:

    Boost client engagement with SMS and email campaigns. Create targeted messages for your active and inactive clients.

  • Greetings:

    Never a miss a chance to wish your clients on their birthday. Send out greetings with special offers and coupons.

  • Reminders:

    Send out reminders to clients who have not visited in a while and to those who are due for their next appointment.

  • Mass email marketing:

    Create captivating emails to stay in touch with clients. Intimate them about new products and services they would be interested in.

  • Bulk SMS and email management:

    An in-built feature to send out bulk text messages and emails to your existing customers to announce new schemes, new launches and special offers.

Analytics & Reports

Check how your business is tracking overall with individual reports and detailed insights on revenue, tax, campaigns and staff and sales performance. Maintain your entire business and client history in the cloud.

customize-reports
  • Dashboard:

    Get an instant overview of how your business is doing at the click of a button. Also, keep track of client retention, referrals, staff productivity and sales benchmarks.

  • Staff performance analysis:

    Keep the wheels of your business running smoothly by generating staff performance reports, total hours booked, product sales and client retention rate for each team member.

  • Customer 360 degree:

    Enhance client relationships by getting valuable insights on customer activity. Pull reports on rebooking, no-shows, cancelled appointments and customer retention.

  • Customer segmentation:

    Segment clients on different parameters to get insights on active and inactive clients.

  • Profit and loss reports:

    Analyse the income, expense and net profit of your business at the end of each day. MioSalon’s profit and loss reporting and tax report helps you make informed business decisions.

Feedback System

The online reputation manager on MioSalon gives you complete control on how people treat, react and rate your business online. Get the real-time opinion of your clients before they rant on social media.

Increase Online Reputation
  • Control negative feedback:

    Monitor and control what’s being said about your business on Google, Facebook, TripAdvisor and Yelp.

  • Enhanced reputation:

    Gain more 5-star ratings through automated settings. Gets your salon to stand out from your competition online and improves your salon’s website ranking on Google.

  • Feedback alerts:

    Get notifications and alerts each time a negative rating is given.

  • Feedback response:

    Respond to negative and positive comments online from one clean and clear dashboard.

  • Rating by SMS:

    Send out text messages to clients after the service to collect dynamic ratings by SMS.

  • Feedback at store:

    Get clients to review your salon during checkout using salon software on your tablet.

  • Feedback questionnaires:

    Setup feedback questions on staff performance, appointment timeliness, quality of services and more.

Repeat Clients

Add to your salon bottom line and guarantee future income by creating membership packages and rewarding loyal clients. This will ensure you get more business opportunities from them.

Repeat Clients
  • Run a membership program:

    For consistent repeat business and steady revenue flow, create membership programs to meet your client’s needs. Keep them coming back running special and exclusive offers only for members.

  • Gift vouchers:

    Sell gift cards and vouchers in-store and online. Give your clients the opportunity to pick-up the perfect last-minute gift for their friends, and near and dear ones.

  • Prepaid and Credit management:

    The CRM module displays the collected and pending payments against each and every customer. Bring more transparency in your business by managing finances within few clicks.

  • Reward points:

    Turn your clients into loyal customers by implementing a loyalty point program. Reward clients for referrals, pre-booked appointments and retail purchases. While your customers will feel rewarded, your business will grow.

  • Packages:

    Bundle multiple services and sell as a package to loyal customers. Entice customers to make a one-time payment.

  • Send personalised offers:

    Personalise offers and packages for clients based on their past history.

Book keeping

Ensure that your team and your business are on the same page by managing all the aspects vital to your business from one location.

Book Keeping
  • Product inventory management:

    Get notified when you’re low on product and stock. Manage product usage, expiry and purchase orders with simplified inventory management tools.

  • Employee management:

    Get all the details about your employees and their performance with a single click. Analyse their productivity and give them incentives.

  • Incentive management:

    Create slap-wise commissions and map it to your employee profiles

  • Client management:

    Get instant access to client demographics, past service history, stylist preferences and more. Keep track of past purchases and appointment history to personalise every client’s experience.

  • Expense management:

    Keep track of client expenditure to ensure swift processing of payments. Get instant notifications about pending payments and minimise loss in your business.

Send Notifications

Seamlessly send notifications and appointment reminders to employees and clients respectively. This will help your business improve staff productivity.

Send Notification
  • Send staff notification:

    Send out an email to your employees at the start of each day. Include the daily appointment schedule and changes, if any. MioSalon notifications and reminders will ensure they never miss an appointment.

  • Send appointment reminders:

    Reduce your salon no-show rate by sending automated text and email confirmations. You can also opt for two-way SMS confirmations.

  • Birthday and anniversary greetings:

    Never miss a client’s birthday or anniversary. Get notified and send them exclusive offers on their special day.

  • E-invoices:

    Opt for a paperless approach, and send invoices to clients via email and SMS. Send rebooking reminders to get clients to walk back through the doors of your business.

Manage multi-location

Manage one or more salon locations easily within few clicks. Do all this and more with real-time access to data.

Manage multi-location
  • Manage locations on the go:

    Manage your salon or spa anytime, anywhere by using it on your tablet, PC, laptop or mobile device.

  • Analyse inventory across multiple locations:

    Easily track inventory across multiple locations and ensure the availability of products.

  • Consolidated reports:

    Get consolidated sales and revenue of each outlet in one central location.

  • Store performance analysis:

    Compare the performance of your brand amongst all your outlets. Use the details to set business goals and to facilitate growth.

  • Centralised membership:

    Manage client memberships centrally and share customer data across all centres seamlessly so that clients can avail the requested services with ease.

  • Stock transfers:

    Synchronise inter-branch products and stock transfers.

Sell Online

Boost the profitability of your business by selling gift vouchers in-store and online.

Sell Online
  • Sell services, gift cards and products online:

    Give clients the ease to purchase gift cards and retail products online. Bring in revenue even while you sleep.

  • Sell gift cards on third-party websites:

    Put your gift cards where clients spend most of their time – Amazon, Flipkart, Groupon etc.

  • Ecommerce website:

    Give your business a face and add value by enabling retail sales on your website.

Business intelligence

Don’t wait until the end of the year to see how your business is doing. MioSalon’s dashboard shows how your business is tracking overall.

Business Intelligence
  • Get weekly/monthly reports:

    Download individual reports to get detailed insights on important metrics like staff and employee performance.

  • Stronger and weaker metrics:

    The salon software actively demonstrates sale volumes to you so that you can analyse stronger and weaker metrics and define your marketing strategy accordingly.

  • Set goals and track your success:

    Set retail, service and performance goals for your employees. Check recent staff activity and decide where your staff is succeeding and where they can improve.

  • One single report:

    Say goodbye to multiple reports and spread sheets. Say hello to a single report to review business goals and progress.

Security

You can be completely rest assured that your data will be protected against any kind of misuse and malicious activity.

Security
  • Individual logins:

    Your data will remain safe no matter what your location faces. Every employee will be given an individual login and secure password to access the software.

  • SSL/TLS security enabled:

    All communications with our servers are encrypted with SSL (Secure Sockets Layer)/TLS (Transport Layer Security).

  • OTP verification:

    OTP verification for redemption of gift vouchers, prepaid payments and appointment booking.

  • Unauthorised use alerts:

    Get notifications and text alerts for unauthorized use or download.

  • Schedule Appoinment

    Online bookings made easy

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  • Point of Sale

    Built-in POS takes retail and client experience to the next level

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  • Online Booking

    Appointment scheduling on any device, anytime, anywhere

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  • Marketing

    Automated marketing to grow your business

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  • Analytics & Report

    Transform your business with real-time insights and data

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  • Feedback System

    Manage what your clients are saying about your business

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  • Repeat Clients

    Engaging and retaining customers has never been this easy

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  • Book Keeping

    Keep a watch on numbers that are crucial to your business

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  • Send Notification

    Drive real business results with automated notifications

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  • Manage Multi-Location

    Drive real business results with automated notifications

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  • Sell Online

    Bring in revenue even while you sleep

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  • Business Intelligence

    Bring in revenue even while you sleep

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  • Security

    Privacy and security is our bread and butter

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