How Do They Compare?
Fresha |
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|---|---|---|
| Pricing | Pay-as-you-go starting from $5/month | Base Subscription ($19.95/month Individual, $14.95/month/staff Team member) + 20% Marketplace Commission |
| Platform Type | All-in-One Salon & Spa Management Software + Marketplace (Welns.io) | Marketplace + Booking Platform |
| Customer Support | Live Chat, Phone, Email & Unlimited Trainings | Email Support & Self-Serve Help Center |
| Industry Focus | Purpose-built for Salons & Spas | Hair, Beauty, Spa & Wellness |
| Core Features | Online Booking, POS, Inventory, Marketing Automation, CRM, Reporting, Multi-location | Online Booking, POS, Marketing, Marketplace, Inventory |
| Target Business Size | Solo Professionals to Enterprise & Multi-chain | Solo Professionals to Salons |
| Hidden Charges / Booking Commission | 0% Booking Commission, No Hidden Fees | 20% Commission on New Marketplace Clients + Standard Payment Processing Fees |
| Operation Efficiency | Built-in tools simplify daily salon management from one dashboard | Restricted to Fresha's proprietary payment system (Fresha Pay), limiting options |
Know Exactly What You're Paying Every Month
Fresha has moved away from its "free" model, now requiring mandatory base subscriptions starting at $19.95/month, plus additional costs that accumulate through 20% marketplace commissions, payment processing fees, and paid add-ons. For a growing salon, these variable costs can quickly become expensive and difficult to manage.
MioSalon takes a different approach. You choose the features your salon needs and pay only for those starting from just $5/month for billing and appointment management. As your business grows, you add features on your terms. Bundle everything together and save up to 75%.
Freedom to Choose Your Payment Gateway
Fresha requires all payments to go through their proprietary payment system. You cannot use your preferred local payment processor, and you cannot negotiate your own transaction rates.
MioSalon integrates with 6+ payment gateways including popular local providers in your region. Choose the gateway with the lowest transaction fees, use hardware you already own, and keep your existing merchant relationships.
More Than a Booking Tool A Complete Salon Management Platform
Fresha started as a booking marketplace and expanded into management tools. MioSalon was built from the ground up as a dedicated salon and spa management platform.
This means deeper functionality across billing, inventory tracking, marketing automation at local rates, and business insights that go beyond standard reports. Every module is designed specifically for the salon industry.
Keep Your Brand Front and Center
When you use Fresha, your clients discover and book through the Fresha marketplace. Over time, they associate the experience with the Fresha brand not yours. And you pay a 20% commission for each new client.
With MioSalon, your brand stays front and center. Clients book directly through your website, social media, or WhatsApp. You own the relationship, you own the data, and you pay zero commissions.
Save on Every Business Cost
MioSalon is designed to reduce unnecessary costs. Enjoy SMS and WhatsApp at competitive local rates, choose local gateways with lower fees, and sync directly with accounting software without extra middleware subscriptions.
These savings add up. For many salons, switching to MioSalon reduces their total software and operational costs significantly.
See the Difference for Yourself
The best way to understand how MioSalon compares is to experience it firsthand. Book a free, personalized demo and we'll walk you through everything tailored to your salon's needs. No pressure. No commitments.









