How Do They Compare?
 MioSalon |
 Booksy |
|
|---|---|---|
| Pricing | Pay-as-you-go starting from $5/month | $29.99/month base + $20/month per extra staff + 30% Boost commissions |
| Platform Type | All-in-One Salon & Spa Management Software | Appointment Marketplace & Salon Software |
| Customer Support | Live Chat, Phone, Email & Unlimited Trainings | Email, Chat & Phone (Support quality frequently criticized) |
| Industry Focus | Purpose-built for Salons & Spas | Barbershops, Hair Salons, and Beauty Professionals |
| Core Features | Online Booking, POS, Inventory, Marketing Automation, CRM, Reporting, Multi-location | Online Booking, Marketplace Listings, POS, Marketing, Client Management |
| Target Business Size | Solo Professionals to Enterprise & Multi-chain | Solo Professionals to Mid-Size Teams |
| Hidden Charges / Booking Commission | 0% Booking Commission, No Hidden Fees | High per-staff scaling costs + 30% commission on new clients |
| Operation Efficiency | Built-in tools simplify daily salon management from one dashboard | Expensive for growing teams, marketing relies heavily on their marketplace |
No Commissions | No Per-Staff Fees | Just Flat - Honest Pricing
Booksy starts at $29.99/month for a single user reasonable on its own. But add staff at $20/month each, and the bill climbs fast. A 5-person salon pays about $110/month in subscription fees alone. Then there's Boost a 30% commission on every new client's first appointment. For a growing salon investing in client acquisition, these commissions can add hundreds per month to your costs.
MioSalon takes a fundamentally different approach. You choose the features your salon actually needs and pay only for those starting from just $5/month for billing and appointment management. staff accounts are unlimited and included at no extra cost. There are zero commissions on any booking, ever. Bundle everything together and save up to 75%.
Your Revenue Stays With You
Booksy's Boost feature charges a 30% commission on a new client's first service, with a minimum fee of $10 and a maximum of $100. While marketed as optional, it's heavily promoted as the primary way to acquire new clients through the platform.
MioSalon believes your marketing results should belong to you. There are no commissions on any booking whether the client is new, returning, or referred. You invest in your own on your terms, and 100% of the revenue is yours from the first appointment.
Your Team Should Grow Without Your Software Bill Doubling
Booksy's per-staff pricing model means your monthly cost grows linearly with every hire. This creates a quiet tax on growth making each new stylist, barber, or therapist an additional software expense on top of their salary, supplies, and training.
MioSalon includes unlimited staff accounts with every plan. Whether you have 1 provider or 20, your subscription stays the same. Add freelancers, booth renters, part-timers, or full-time staff without recalculating your software budget.
Own Your Client Relationships From First Click to Return Visit
Booksy operates as a marketplace. Clients discover and book through the Booksy app and website. While this provides visibility, it comes with trade-offs: clients associate the booking experience with Booksy, your business is listed alongside competitors, and you're dependent on their algorithm for visibility.
MioSalon gives you full ownership of your client experience. With a branded booking page, complete data ownership, and no competitor listings, you control the client journey. Your marketing, your results.
Your Payments. Your Gateway. Your Rates.
Booksy locks you into its integrated payment processing. Transaction fees are set by the platform, and you can't negotiate rates or switch to a provider that offers better terms in your region.
MioSalon integrates with 6+ payment gateways including Stripe, Razorpay, PayFast, Paystack, and Xendit. Keep your existing merchant relationships, negotiate your own rates, and process payments on your terms.
Dedicated Support That Actually Helps
Customer support is consistently the most common complaint about Booksy. Users report slow response times, scripted replies that don't address their specific issues, and difficulty reaching a real person who can help.
MioSalon takes support seriously. We provide a dedicated team via chat, email, and phone with same-day responses. We also offer free assisted setup and free data migration assistance so you never have to navigate problems alone.
See the Difference for Yourself
The best way to understand how MioSalon compares is to experience it firsthand. Book a free, personalized demo and we'll walk you through everything tailored to your salon's needs. No pressure. No commitments.
