Fanatic Support for our growing Customers

We take our support process seriously and promise for customer success. We know that unless you are successful, we will not be successful. We have designed our support to be available for our customers through various channels.

Chat

Reach us from inside the MioSalon app and get a response quicker.

Email

Have a question? Send us an email and we’ll respond back to you soon.

Call

Catch up with our friendly support team to get an answer to a burning question.

Portal

Raise a ticket and check the status yourself in our help desk software. Raise a ticket

Knowledge Base

Explore How-To's and learn best practices from our knowledge base.

Appointment & Billing

Staff Management

Online Booking

Marketing

Gift Voucher

Package Creation

Membership

Prepaid/Wallet

Customer Feedback

Help videos

Onboard & store setup

Business Settings

Bulk upload data

Subscription & Upgrade

Our support portal: http://support.waffor.com

We keep updating our knowledgebase with how-to’s, feature descriptions, etc. continuously. Our customers can access the knowledgebase 24x7, irrespective of the editions they have signed-up.

Email support, In-App Support and Phone support are available on Mon-Sat, 9.00 a.m. to 7.00 p.m.(IST).

Get in touch